API Reference

Send AI generated suggestion

post
https://api.alcmeon.com/ai/suggest-answer

Endpoint to invoke to send an AI generated suggestion to a support agent. Once your AI API has been asynchronously called by Alcméon with a webhook_token specific for a given conversation and support agent, this endpoint can be invoked (with the token previously received) to send the generated answer to this specific agent.

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Body Params
Headers
string
required

The token received (e.g. the webhook_token field in the payload of the request sent to your AI API). This token is valid for 60 seconds and you cannot reuse a token received for user A to send an AI generated answer to another user B.

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Updated 8 months ago

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Updated 8 months ago