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Guides API Reference Changelog

Guides

Guides API Reference Changelog

Overview

Getting Started

Authentication

SSO

Salesforce Integration

Getting started
Functional overview
Supported workflows
Custom Objects Reference
Implementation overview
Package upgrade
Changelog
FAQ

Data Exports

Introduction
Data transfer
Configuration
File Format Reference
CSV Encoding
Compatibility Policy
FAQ

api.alcmeon.com

Core Concepts
Authorization
Test your API access

Howtos

Download daily exports
Auto-provision Agent accounts
Real-time Synchronization
Record user optin
API Connector box

InMessage

Functional overview
Create a new channel
Authentication
Javascript SDK
iframe widget
HTTP API
FAQ

Third-party CRMs

Overview
Match customer profile
Store data within Alcmeon
Track updates
Javascript SDK Reference
Context Data Model

BRING YOU OWN AI

Overview
AI Bot Connector
Suggestions

Network Access

Network Access Control
Outgoing email (SPF and DKIM setup)

Powered by

Overview

An overview of what needs to be done to integrate a 3rd-party AI within Alcmeon

To allow Clients to integrate Alcmeon with AI, we provide APIs which can be used to either:

Build a bot using AI to answer to customer questions
Propose suggested answer to a conversation for support agents

Updated 9 months ago