FAQ

When is the export generated ?

It is generated sometime between 00:00 UTC and 06:00 UTC.

Can I generate a one-shot export for prototyping ?

No, but you can ask [email protected] to generate one for you.

Can I generate an export to cover more than 7 days ?

By default, all exports are generated to cover only the last 7 days of activity. If you need to generate an export to cover all past data to initialize your imports, please, contact [email protected]

Push mode

Can you push exports to MyTool ?

We currently support only sFTP push but you can ask [email protected] to see if this request can be integrated in our roadmap.

Can you encrypt my export before pushing it to my sftp server ?

No, but you can ask [email protected] to see if this request can be integrated in our roadmap.